Resources for New Orleans area residents affected by the coronavirus pandemic

Centers for Disease Control and Prevention. Information about COVID-19 and its symptoms and guidelines to prevent infection, plus the latest updates from the federal government.

COVID-19 testing sites.

Text COVIDNOLA to 888777 to receive alerts from the City of New Orleans.

Louisiana 211. Dial 2-1-1 for health and human services available in the state.

Louisiana Department of Health. Information and the latest updates from the state about COVID-19. A hotline has been set up at 1-855-523-2652.

NOLA Ready. Emergency information from the City of New Orleans along with the latest news about COVID-19 in the area.

Community Feeding Programs

Giving Hope Food Pantry. Offers food 11 a.m. to 4 p.m. daily via drive-through only at 13040 1-10 Service Road.

Home delivery service. Call 3-1-1 or go to World Central Kitchen and Hands On New Orleans provide free meal delivery service to home-bound, low-income seniors and chronically ill residents. Batches of free, refrigerated meals will be delivered on Mondays and Thursdays.

Jefferson Parish Community Grab and Go Meals. The Athlos Academy of Jefferson Parish will begin offering grab and go breakfast and lunches for families beginning Monday, March 23. Pickup times are 9 a.m. to noon Monday through Friday at 979 Behrman Highway, Terrytown. Call (504) 290-2510 for more information.

Jefferson Parish Schools Grab and Go Meals. Jefferson Parish schools are offering student meals for pickup 11 a.m. to 1 p.m. weekdays (11:30 a.m. to 12:30 p.m. at Grand Isle School). Meals will be offered to any one ages 18 and under regardless if they are a Jefferson Parish schools student. For a full list of locations, visit

NOLA Public School Nutrition Program. (504) 304-5782; The New Orleans public school system in collaboration with charter school leaders and other community organizations have set up 43 sites across the city where students can receive a free meal. Parents and caregivers can pick up meals for students. Open to those 18 and younger or students 18 that are enrolled in public K-12 schools and students with disabilities through the age of 22. Open 9 a.m. to noon every Monday and will provide meals for two days, and ever Wednesday, meals will cover three days. The program will not be open Tuesday, Thursday and Friday.

NOLA Tree Project food distribution. The NOLA Tree Project is partnering with the Second Harvest Food Bank to be a pickup spot for free hot meals for all ages. Meal pickup is available 3 p.m. to 5 p.m. at NOLA Tree Project headquarters, 1509 Filmore Ave.

Second Harvest Food Bank. (855) 392-9338; Second Harvest offers assistance with food pantry referrals, SNAP, finding community support counselors and other safety net programs. The organization also is serving daily meals for children and seniors.

Total Community Action Food Pantry. 4518 Thalia St., (504) 872-0334; Offering supplemental food assistance to families 8 a.m. to 5 p.m. daily.

Health Services

“Keeping Calm through COVID” Hotline. 1-866-310-7977. A 24/7 hotline to connect to trained mental health and substance abuse counselors.

SAMHSA Disaster Distress Helpline. 1-800-985-5990. A crisis support hotline operated by the Substance Abuse and Mental Health Services Administration. The helpline also takes text messages: Text TalkWithUs to 66746.

University of Holy Cross Counseling Program. (504) 398-2158. Free, remote counseling program offered by the University of Holy Cross’s Thomas E. Chambers Counseling and Training Center.

Southeast Louisiana Legal Services Hotline:

Southeast Louisiana Legal Services has launched a toll-free civil legal help hotline to assist low-income residents of southeast Louisiana impacted by the COVID-19 Pandemic.Please call the hotline at 1-844-244-7871, Monday-Friday, from 9am-5pm. Callers must meet financial and other requirements to receive free civil legal assistance. People who qualify will be matched with an attorney who will provide free legal help with civil legal issues, including: Unemployment Benefits Denials; Inability to Apply for Unemployment; Wage Claim, Paid Sick Time, Family Medical Leave Act, or other Job-Related Issues; Tenant’s Rights Issues like Evictions or Lockouts; Problems with Housing Authorities or Section 8 Voucher; Landlord-Tenant Disputes; Mortgage or Foreclosure Issues; Veterans Legal Issues; Wills/Living Wills or Successions; Social Security Disability and SSI; Food Stamps Denials; Inability to Apply for Food Stamps; TANF/Welfare Issues; Medicaid Benefits Denials; Inability to Apply for Medicaid Benefits; Protective Orders for Domestic Violence Victims; and Custody/Visitation Issues related to COVID-19. Online applications are also available at

Disability Rights Louisiana Hotline:

Offering legal services for those with disabilities. If you encountering disability-related issues, please reach out to Disability Rights Louisiana by calling 504-522-2337, or toll free number, 1-800-966-7705. While they are not taking walk-ins at this time, their services are still available. If you have a disability related issue or concern regarding to COVID-19, please call or email at: If you are experiencing a medical emergency, please call 911.

To Fill Out Online Intake Form for Additional Assistance

Catholic Charities COVID Disaster Case Management Hotline:

Catholic Charities is offering assistance for benefits enrolment and can assist folks in completing: SNAP Application/Re-certification; Medicaid Application; and Benefit Enrolment Checkup For assistance, with enrolment, please contact: Mary Smith Office (504) 861-6360 cell (504) 605-9248. You can visit Catholic Charities website here:

NOLA Ready Assistance Webpage:

There are lots of resources around free food and meal distribution, legal support services, unemployment insurance, crisis grants, mental health hotlines, and more listed on the NOLA Ready Assistance page. Please check it out for additional information: . The website is available in Spanish and Vietnamese.

Low Income Seniors & Special Medical Needs Homebound Resident Meal Delivery
If you know of low income seniors or those who are dealing with chronic illness and are homebound and in need of meals, you can refer them to 311. Hands On New Orleans, in partnership with World Central Kitchen, are working hard to deliver meals to those low income seniors and folks with special medical needs. If your organization is already working with seniors and can support them directly, PLEASE DO SO FIRST instead of referring them to 311.

Other Food Needs:

Please see the NOLA Ready Assistance Webpage for a list of additional food resources, such as current pantries, food distribution sites, school meals, NORD afterschool meals and more. Residents in need can also call 211 to locate the nearest Second Harvest Food Pantry is for them. There will be additional food distribution efforts in the coming weeks, coordinated by the wonderful NOLA Tree Project Team. Stay tuned for more details.

Grocery & Prescription Pick Ups

I also wanted to share that if you are hearing of vulnerable residents who need groceries delivered or prescriptions picked up, the GNO Caring Collective has stepped up and has volunteers who can assist seniors, individuals with special medical needs, and other vulnerable residents on that front. The GNO Caring Collective was formed in 2020 as response to the COVID-19 pandemic. They offer assistance with school meal delivery, laundry, grocery and supply deliveries, and limited financial assistance. For more information about them:

Diapers & Feminine Hygiene Products

The Junior League of New Orleans is partnering with Second Harvest Food Bank to distribute diapers and feminine hygiene products throughout the Greater New Orleans area. Click here for a list of locations for pick up.

Financial Assistance for Hospitality Workers & Gig Economy Workers

The following funds may be helpful resources to hospitality and gig economy workers:

United Way of Southeast Louisiana Hospitality Cares Pandemic Response Fund

Greater New Orleans Foundation Service and Hospitality Family Assistance Program

MACCNO COVID 19 Assistance for the Cultural Community

GNOF Virtual COVID19 Townhalls for Non-Profits

GNOF is offering free webinars for non-profits to help support them through the pandemic.The webinar series, Nonprofit Essentials for Preparing for the COVID-19 Pandemic, will feature experts in the field and cover such topics as “Communication Practices, Human Resources – Supporting Staff”, Short-Term Financial Responsiveness, and Continuity of Operations. To view webinars:

Louisiana Volunteer Guidelines – COVID-19.docx (1)



AARP Community Connections. Online platform that allows users to organize and find local volunteer groups available to pick up groceries, provide financial assistance or help with emotional support. Launced by AARP Innovation Labs.

Domestic violence and sexual assault services. The City of New Orleans lists these resources for those seeking help in domestic violence and sexual assault situations: The New Orleans Family Justice Center (504-866-9554;; Women with a Vision (504-302-8822;; and Sexual Trauma Awareness & Response (855-435-7827;

Employment resources. Regional economic development group alliance Greater New Orleans, Inc., has curated a list of companies currently hiring to fill openings, job search and career resources, and workforce and technical skills training providers.

Junior League of New Orleans Diaper Bank. (504) 891-5845; Offers free baby diapers through distribution partners around New Orleans. Contact the Junior League or visit its website for location information.

New Orleans Public Library. All physical locations are currently closed, but the library offers numerous free online resources, like digital books and magazines, audio books, and services that stream movies, documentaries, TV shows and music. All you need is your library card.

New Orleans public transit. The Regional Transit Authority is encouraging only essential travel on public transportation and has implemented service reductions. Buses and streetcars are operating on a Saturday schedule. Paratransit services will continue to operate, but RTA encourages reservations (504-827-7433). The Algiers Point to Canal Street ferry service will operate 6 p.m. to 9:30 p.m. Sunday through Saturday.

Power Coalition for Equality and Justice. A group of Louisiana organizations working together to empower citizens. The Power Coalition’s website lists resources and updates on programs related to the pandemic

The Pro Bono Project. (504) 581-4043; Gives civil legal aid to low-income individuals and families.

Renter and homeowner resources. New Orleans City Council and the Louisiana Fair Housing Action Center have released easy-to-read guidelines for renters worried about evictions and homeowners concerned with foreclosures. Click here for more. Southeast Louisiana Legal Services has also released a flowchart with guidance. Click here for more.

Restaurants offering takeout and delivery.

  • Tourism organization New Orleans & Company has organized a list of city restaurants serving takeout and delivery.
  • The Times-Picayune | New Orleans Advocate has organized a list of restaurants serving takeout and delivery. And there is a restaurant submission form that is free to use.
  • Tom Fitzmorris’ list of restaurants serving takeout and delivery, divided by neighborhoods, and listing deals for service industry employees.
  • Free listings platform for local restaurants, set up by Osterfeld Agency and Louisiana Restaurant Association.
  • Drinker’s Edition, a platform for New Orleans happy hours, has gathered a list of restaurants serving takeout and delivery as well as resources for service industry workers. There is a free Google Doc to add businesses to the list.

Southeast Louisiana Legal Services. (504) 529-1000; Free, civil legal aid for low-income people.

Unemployment insurance. Workers who are experiencing a temporary layoff or a reduction in hours can apply for unemployment benefits. Maximum weekly benefit is $247. Applications can be filed online through The Louisiana Workforce Commission or by calling (866) 783-5567.